Descaling is a maintenance procedure to reduce mineral or scale build up in your AquaTru to keep it running at optimal performance.
You can descale monthly to maintain optimal performance, but you know you have to descale immediately if your filtering time is taking 30 minutes or more to filter one tank of purified water.
What Is Mineral Build up or “Water Scale”, Anyway?
Your AquaTru works by filtering out all the particles and toxins you don’t want in your drinking water. But they have to go somewhere, and that somewhere is in the tap tank.
AquaTru's technology recirculates a certain amount of waste water back through the system multiple times, boasting 80% efficiency. For every 1 gallon of tap water, 3/4 of a gallon of purified water is produced. This process flushes the filters to optimize performance and leaves concentrated contaminants in the tap water tank so you can easily discard it. The small amount of waste water should be discarded after each full tank is filtered. If you do not empty your waste water each time and instead "top-off" the water in the tap tank each time, you will cause extreme scale build up that will damage your AquaTru.
If you’ve got what’s known as “hard water,” it can build up even faster.
If your AquaTru is slowing down (taking more than 30 minutes to filter a tank of water), it’s definitely time to descale to maintain optimal filtration performance.
(!) Failure to descale
The remaining water in the tap tank after filtering has a high concentration of minerals. If the water is not discarded, this will cause scale build-up inside the AquaTru system that can cause the unit to filter slower and eventually even stop functioning, if not treated.
Note: Failure to discard the tap tank & descale in a timely manner can even void your warranty.