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  1. Help Center
  2. Troubleshooting

Troubleshooting

AquaTru Connect

  • AquaTru Connect App Troubleshooting tips
  • AquaTru Connect - How to set up your App account

General Troubleshooting

  • How to Use the AquaTru Descaling Kit
  • What is descaling?
  • How do I clean algae or mold found in the closed areas of the water dispenser on the clean water tank?
  • Why is one or more filter lights illuminated continuously?
  • Why is the filtered water coming out hot/warm?
  • Why does it sound like it’s filtering, but no water is being filtered?
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