Troubleshooting
AquaTru Connect Smart App
AquaTru and AquaTru Connect
- Why does my AquaTru or AquaTru Connect countertop sometimes turn off during the filtering process?
- What is descaling?
- How do I clean algae or mold found in the closed areas of the water dispenser on the clean water tank?
- Why won’t my AquaTru turn on (brand new unit), or why was it working and no longer will turn on (no lights on the display)?
- Why won’t AquaTru turn on after I changed my filters (or washed the tanks)?
- Water is leaking down the side of the clean water tank handle